0ur opinion: :The Logitech Harmony 1000 features a brilliant 3.5-inch color touch screen that allows for one-touch activity-based control of even the most sophisticated A/V components. Say goodbye to the inconvenience of multiple remotes controlling multiple devices; Logitech's patented Smart State Technology makes it easy to control your HDTV, adjust aspect ratios, or change sound modes?there are no complicated macros to program. Just press an on-screen activity icon and Harmony does the rest. 0ne remote is all you'll need to control even the most complex home entertainment systems. And when used together with a Harmony RF Wireless Extender (sold separately), you can further reduce clutter by placing your components out of sight. Since the remote can transmit both infrared and radio frequency commands, you can control equipment inside a cabinet or even in the next room. Package Contents - Logitech Harmony 1000 remote control / Charging station / USB cable /AC Adapter / Lithium-ion battery / lnstallation CD / lnstallation guide / 1-year warranty
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Testimonials
Average Buyer Rating:

Buyer's feedback: 
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* Great Idea...but a bit buggy ...
I've had the remote for a while now and feel I can give a fair review.
First of all, the ability to control all my components with only one remote is great. It's very handy not to have to search all over, for the remote that you haven't seen for a week, just to turn on the DVD player. This does it all with the push of one button. Well, most of the time! You must make sure the remote is pointed at all the components when you give it a command. If for some reason one component did not start, there is a very easy HELP menu that will fix the problem in a hurry.
My biggest complaint is the accuracy of the touch screen. THIS NEEDS SOME WORK!! Many times I will want to go to, let's say, channel 408 and I will end up with something like 4088 or 40 or 4408, you get the idea. The other button problem is with the four way hat switch. You have to be very deliberate when you use this one. Also, the markings on the "Hard Buttons" are VERY hard to see because of the chrome color of the buttons.
The set up was not very straight forward and took me, and the Technical people at Logitech, most of an entire afternoon to get the unit running to my satisfaction.
BOTTOM LINE: If you're looking for a nice Universal Remote, this will fit the bill.
PROS:
Fairly easy to use.
Operates all my components with one remote.
Easy to read screen.
Well made and light.
Good battery life.
Very helpful Tech Support.
CONS:
Difficult initial set up.
Inaccurate touch screen.
Hard to read "Hard Buttons".
Must have a good line of site to the components. (would be better if it was RF)
Buyer's feedback: 
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Good for static people
Good for static people? What I mean is for those folks who don't fast forward or use the touch screen.. I'm a TIVO guy and a FFWD guy and having to watch your thumb to make sure you hit the button and stop it before the commercials are over.. Not Good..
I have the Harmony One and now have a 890 replacing this one.. It's a sweet eye catching device.. but functional for us non static users---Not so much.
Buyer's feedback: 
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* Utter Garbage: Puts the \"Harm\" into \"Harmony\" ...
DO NOT BUY HARMONY DEVICES!
After 4 days of trying to get this to work and extensive interactions with morons at Logitech customer service i'm giving up. There were bugs in the firmware of the remote and the extender and after hours of interactions I found out it won't control my devices and takes minutes to boot up and is just a vile piece of bad design.
This product is completely and utterly worthless and I'm furious
at Microsoft once again.
I look forward to the day that Microsoft and Logitech file
for bankruptcy.
Ken Goldberg
Buyer's feedback: 
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Not perfect, but I'll never go back to an ordinary remote!
I've had the Harmony 1000 and RF Extender for a year and love it! I have a very complex system but I'm one of the lucky one's cuz setup was a breeze. Sure, it's got some quirks, but nothing so bad that I regret buying it or have stopped using it. Truth is, I can't imagine ever going back to my old universal remote. Or worse still, an array of manufacturer's remotes sitting on the table. For my experience, this remote was worth every penny and the RF Extender is an added must have!
Back when I got this, the remote was $275 with a rebate on the RF Extender which covered the entire cost, making it free. The software used to configure the remote has its limitations, but I think it's intentionally designed that way to help people with limited understanding of cabling and video inputs and outputs. If you have a basic grasp of what channel or video inputs your components need to be on, then you really shouldn't have much trouble. I was able to setup a complex home theater system with an HDTV, Onkyo receiver, 2 DVD players, 2 DirecTV HD DVRs and a multi CD player all within 90min. I was so encouraged by how simple it was that I then setup a second TV in the bedroom with a VCR.
I think where some people may have trouble is with a lack of patience. We expect everything to work perfect out of the box with little effort. The RF Extender also adds a slight delay to the equation because when you push a hard button or touch the screen, there's a nano second delay before you get the desired result. But it's not that big a deal really once you get used to it. We also tend to resist change and this remote as a stark departure from the standard rectangular remote with rubbery buttons you're likely used to. For me, I wanted a remote that was the next step up from the old boring remotes we all know. But that's not to say it doesn't have some issues though.
I gave the remote 4 stars instead of five because of the quirks. Sometimes I get runaway volume where it goes all the way up or down after just one button press. Others have said they can only correct the problem by popping out the battery, but I've never had to do that. I just hit a couple different hard buttons on the remote which stops the problem for me. I have, however, had to pull the battery out once or twice when the remote wouldn't respond. But that's been pretty rare. I liken it to having to reboot a computer and I've come to realize that I should treat the remote like a computer, and give it time to "boot up" when I remove it from the charging cradle. This isn't an official suggestion from Logitech. I've just noticed that when I pull it off the charger and use it immediately, that's when problems can happen. But if I take it off the charger and set it aside for a couple minutes before using it, I rarely have problems. Also, keep in mind if you've setup a complex system, there's bound to be a few hiccups from time to time. But for me, nothing I consider to be a big deal.
Overall, I'm very happy with this remote and can't imagine not having it in my life. If you're reading about some of the problems people have had and are on the fence with buying it, why not give it a try for yourself? After all, you can always return it if it doesn't work for you. And who knows, you may very well love it as much as I do.
Good luck!!
:)
Buyer's feedback: 
-
* Not perfect, but I'll never go back to an ordinary remote! ...
I've had the Harmony 1000 and RF Extender for a year and love it! I have a very complex system but I'm one of the lucky one's cuz setup was a breeze. Sure, it's got some quirks, but nothing so bad that I regret buying it or have stopped using it. Truth is, I can't imagine ever going back to my old universal remote. Or worse still, an array of manufacturer's remotes sitting on the table. For my experience, this remote was worth every penny and the RF Extender is an added must have!
Back when I got this, the remote was $275 with a rebate on the RF Extender which covered the entire cost, making it free. The software used to configure the remote has its limitations, but I think it's intentionally designed that way to help people with limited understanding of cabling and video inputs and outputs. If you have a basic grasp of what channel or video inputs your components need to be on, then you really shouldn't have much trouble. I was able to setup a complex home theater system with an HDTV, Onkyo receiver, 2 DVD players, 2 DirecTV HD DVRs and a multi CD player all within 90min. I was so encouraged by how simple it was that I then setup a second TV in the bedroom with a VCR.
I think where some people may have trouble is with a lack of patience. We expect everything to work perfect out of the box with little effort. The RF Extender also adds a slight delay to the equation because when you push a hard button or touch the screen, there's a nano second delay before you get the desired result. But it's not that big a deal really once you get used to it. We also tend to resist change and this remote as a stark departure from the standard rectangular remote with rubbery buttons you're likely used to. For me, I wanted a remote that was the next step up from the old boring remotes we all know. But that's not to say it doesn't have some issues though.
I gave the remote 4 stars instead of five because of the quirks. Sometimes I get runaway volume where it goes all the way up or down after just one button press. Others have said they can only correct the problem by popping out the battery, but I've never had to do that. I just hit a couple different hard buttons on the remote which stops the problem for me. I have, however, had to pull the battery out once or twice when the remote wouldn't respond. But that's been pretty rare. I liken it to having to reboot a computer and I've come to realize that I should treat the remote like a computer, and give it time to "boot up" when I remove it from the charging cradle. This isn't an official suggestion from Logitech. I've just noticed that when I pull it off the charger and use it immediately, that's when problems can happen. But if I take it off the charger and set it aside for a couple minutes before using it, I rarely have problems. Also, keep in mind if you've setup a complex system, there's bound to be a few hiccups from time to time. But for me, nothing I consider to be a big deal.
Overall, I'm very happy with this remote and can't imagine not having it in my life. If you're reading about some of the problems people have had and are on the fence with buying it, why not give it a try for yourself? After all, you can always return it if it doesn't work for you. And who knows, you may very well love it as much as I do.
Good luck!!
:)